Contact Planet 7 Casino

For assistance with your Planet 7 Casino account or gaming experience, contact our support team at support@planet-7-casino.best. We aim to make every enquiry clear, secure and easy to handle, and replies are usually provided within 24 hours.

Planet 7 Casino holds a gaming licence issued in Costa Rica, under which it operates its real-money platform and player accounts.

How to get in touch

To contact us by email, write to support@planet-7-casino.best and explain what you need help with. Including the right information helps our team understand your request and respond more quickly.

Where appropriate, please include your account email address or username, a short description of the issue, and screenshots if they are relevant. Do not include your password or other sensitive security information in a message.

Support requests are reviewed in the order received. Our team will usually reply within 24 hours, although some enquiries may require additional checks before a complete response can be provided.

Common reasons to contact support

Account access, profile details and verification questions
Deposit and withdrawal enquiries
Questions about bonus terms and eligibility
Technical problems, errors or difficulties using the website
Responsible gambling requests, including help with account restrictions or taking a break

For account-related matters, please contact us from the email associated with your account where possible. This can help us confirm the request and protect your account information. If your enquiry concerns responsible gambling, state this clearly so it can be directed for appropriate attention.